SERVICES

Business to Business & Business to Customer

ALP Sourcing is one of the best English speaking customer call centers

We can hire hundreds of highly qualified, native English-speaking, college-educated staff workers, whose low employee turnover rate makes us an ideal company for all your outsourced needs.

Service

Customer Support

Our customer service team has the right skills to manage your customers’ needs by providing professional, high-quality service and assistance. Since most customers are unfamiliar with technical terms and may be frustrated with explaining their problems, our support specialists demonstrate patience, sympathetic listening skills, and excellent communication skills to educate people, answer their questions, and troubleshoot any problems that they have about your technology-based products and services.

Office

Virtual Assistants

As today’s businesses increasingly outsource customer service operations to the Philippines in order to remain competitive, there are no obstacles that ALPS cannot overcome with you through partnership and teamwork.

Regulatory

Medical Device & Pharmaceutical Manufacturer

ALP Sourcing is owned and operated by an ex-FDA Supervisory Investigator. We can tailor to meet your regulatory compliance requirements and register our center in accordance to your regulatory guidance. We can implement US FDA QSR, CGMP, ISO, MDR, IVDR, TGA, and Health Canada.

Technical

Technical Support

Since most customers are unfamiliar with technical terms and may be frustrated with explaining their problems, our support specialists demonstrate patience, sympathetic listening skills, and excellent communication skills to educate people, answer their questions, and troubleshoot any problems that they have about your technology-based products and services.